When you and your family purchase a Bromont Home, we ensure you get the care, support, and guidance you need.
Only the best customer care
When you purchase a Bromont Home, we make the process as easy and as comfortable as possible. We take pride in our commitment to the best customer service possible. Our knowledgeable staff will be there to support you every step of the way. From helping you choose the design that’s right for you, to helping you select your interior finishes,
it’s our pledge to make the purchase of your new home as comfortable as it is exciting.
Our Customer Care Team will ensure the finishing touches on your home are completed to the highest standards. Here at Bromont Homes, your complete comfort and satisfaction is our number one priority.
Your homeowner warranty
We want you to be confident that you’re getting the most comfortable home possible for you and your family. This is our focus through every stage of your new home’s planning, design, and construction. But it doesn’t end there. Once you’ve moved in, you’re covered by a comprehensive warranty – protecting you from work-related, structural and material defects. Download your warranty plan to learn more.
After Hours Emergency Service
We’re here to help. If you’re dealing with an after-hours emergency (no heat, no water, or a water leak), our 24-hour Emergency Service is available. Please call your community sales office for assistance. We can also be reached at customercare@bromonthomes.com. What is considered an emergency?
- Total loss of heat
- Gas leak
- Total loss of electricity
- Total loss of water supply
- Total sewage stoppage
- Plumbing leakage
- Major collapse exterior or interior
- Water penetration walls or ceiling
- Standing water inside the home
Our design & finishing partners
We’re proud of the partnerships we’ve built. They enable us to bring the quality, craftsmanship, and polish to each and every home.
